Reference

indototo Privacy Policy Explained

Our indototo Privacy Policy explains what account details we collect, why we use them and how you can ask about them before opening an account.

Account dataCookie choicesWallet recordsContact steps
indototo indototo Privacy Policy Explained
CONTACT OUR DESK

Privacy Help From Your Account

A privacy question should not slow down your account decisions, so we keep a direct contact route beside account help and the cashier path.

Account support Open the support link from your signed-in account and identify the privacy topic. We can connect your request to the correct account record without requesting your full password.
Cashier records For DANA, OVO, GoPay, QRIS or bank transfer questions, include the transaction reference shown in your account. This helps us check wallet records without collecting unnecessary payment details.
Access requests Ask us to access, correct or explain personal data through the same support path. Add your account phone or email so we can verify the request before responding.
OUR DATA PRACTICE

Six Privacy Steps We Keep Clear

Privacy work follows the account actions you take, rather than a broad collection of unrelated details.

Data collected

We may collect your account identifier, phone or email, sign-in events, device details, wallet references and support messages when those details are needed for the requested account action.

Cookie controls

Cookies can remember sign-in preferences and selected settings on your browser. You can adjust browser controls, though removing them may require you to repeat parts of the account path.

Account security

Phone verification and sign-in checks help us compare an account request with its recorded details. Never send a password or full wallet credential through a support message.

Wallet references

DANA, OVO, GoPay, QRIS, virtual account and bank transfer records are used to match account activity. We keep the reference needed for checking status rather than unrelated wallet content.

Record retention

We keep personal data only as long as its purpose, account protection or applicable legal duties require. When a record no longer serves those needs, our process assesses its removal or restriction.

Change requests

To request access, correction, deletion or clarification, contact us from the account support route with your phone or email. We may verify ownership before changing or releasing account data.

Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the account steps Indonesian customers usually ask about before sharing details. They explain data access, cookies, payment references, phone checks and contact routes in plain terms. If your situation is not covered, use support from your account and mention the exact record or action you want us to check.

The indototo Privacy Policy covers account details, phone verification, device and sign-in events, cookies, wallet references and support messages connected with your account activity.

We use phone verification to compare an account access request with the recorded account details and help protect against unusual sign-in activity. We do not ask you to send your password.

Yes. The Privacy Policy explains how we use DANA, QRIS, OVO, GoPay, bank transfer and virtual account references to match wallet activity and check transaction status.

Use the signed-in account support route, state that your request concerns personal data and provide your account phone or email. We may verify ownership before releasing or changing records.

Yes. Send a correction request through account support and identify the field that appears wrong. We may ask for an account check before updating the recorded detail.

Cookies may remember browser settings and sign-in preferences. You can adjust them through browser controls, but removing cookies may require another sign-in or repeat account step.

We retain personal data for the period needed for its stated purpose, account protection or applicable legal duties. Our process then assesses whether storage, restriction or removal is appropriate.